This is a simple guide to how you would place an order with us and the process until delivery. If you have any questions at all regarding this please contact us.
We can provide any variation on any vehicle and quote for any additional accessories you may require.
A credit line will need to be established before any order can be placed, exactly like any Dealership would have to do. We can help you with this.
Emailed, faxed or posted orders are acceptable with an authorised signature to confirm your acceptance of the rental quoted.
We will place an order with a dealer on your behalf. Our dealer network offers a very high level of service standards and back up. All vehicles are covered by full manufacturer's nationwide warranties and can be serviced by your local dealer.
A Direct debit form and a contractual agreement will need to be signed confirming the terms of the arrangement.
Delivery can be made nationwide by our dealership network for no additional cost. There will be a professional handover by the delivery driver at the point of delivery to enable you to familiarise yourself with your new vehicle. Alternatively, depending on the distances involved, you may be able to collect your car direct from the Dealer - this can be discussed during the Order process.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
T: 01473 208135
F: 01473 276878
Registered Office : John Grose Group Ltd, Whapload Road, Lowestoft, Suffolk, NR32 1NN
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John Grose Group Ltd. Registered Office: Whapload Road, Lowestoft, Suffolk NR32 1NN Registered number 01491537. Authorised and regulated by the Financial Conduct Authority, reference number 311058. You can check this on the FCA’s website www.FCA.org.uk/register or by contacting the FCA on 0300 5008082. John Grose Group Ltd is a credit broker but not a lender. In the event a financial services complaint cannot be settled between us, you may refer to the Financial Ombudsman Service. This service is free to use. Their contact details are Financial Ombudsman Service, Exchange Tower, London E14 9SR; telephone 0800 0234567 or 0300 1239123; email firstname.lastname@example.org; and their website is www.financial-ombudsman.org.uk. In the event a non-financial services complaint cannot be settled between us, we recommend the National Conciliation Service as an organisation competent to deal with unresolved complaints. Their contact details are National Conciliation Service, 2 Allerton Road, Central Park, Rugby, CV23 0PA; telephone 01788 538317; email email@example.com
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