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Monday to Friday 8.30am to 5.30pm

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Customer Feedback

Please see below what our customers have to say about their experience of JGLeasing. 

Further reviews can be found on independent customer review site, Trustpilot by clicking the link below








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Kia Sportage
Josh and the team at JG Leasing couldn't have been more helpful. They steered me through the process every step of the way and kept me up to date with all developments. I am enjoying my Kia Sportage very much. A well equipped, comfortable car that is a pleasure to drive. Very satisfied all round. Thank you.
John McCormack
Ford Mustang
We tried a couple of solutions to obtain my Ford Mustang but as we had been trading less than 2 years we found it difficult to obtain an agreement with anyone. JG Leasing just asked us to forward us our accounts and then gave us a decision very quickly. The service was brilliant and the delivery was second to none. I would highly recommend this company.
Bob Moore
Mercedes-Benz C Class Saloon
From my initial email to the delivery of the vehicle Josh at JG Leasing has been superb. Clear, regular communications and updates throughout the process. I contacted half a dozen companies and JG Leasing came back with the most competitive quotation for the car I wanted. The delivery experience was very good, I wanted to collect the car from the dealer so Josh arranged this for me. I would definitely recommend them and we are already looking at replacing our sales cars later this year so will be in touch with JG Leasing to arrange.
Richard Hunter
Citroen Chassis Cab
We have just leased a Citroen chassis cab and are very happy with Josh Gooday's service. Will be recommending Josh to my business friends and partners. Cheers!
Craig Semple
C4 Picasso
I would like to thank you for the exceptional service I received from your company, especially Josh Gooday and Mick the delivery driver. Having never leased a car before this was a totally new experience for me. I had been looking at different companies and prices for some time and had called a couple of leasing companies as I was unsure of the specifications of the car I was interested in. I felt on calling, that the person on the other end of the phone actually knew no more than I did and was actually reading from the same screen I could see in front of me. I originally called JG leasing as the price was very competitive but as soon as I spoke to Josh I felt totally re-assured that he knew what he was talking about. He answered all of my questions confidently and never made me feel silly when I was asking what I felt were probably simple questions. I told Josh what car I wanted and how much I wanted to pay and he found the best deal for me. A delivery date was then arranged and my new car was delivered to me on the agreed day. All in all it could not have been simpler. Mick, the delivery driver took the time to spend with me going through the car computer system as there was a lot I had never seen or used before even though it was good Friday and he had a long drive back home. I cannot find a fault in the service that I have received. I hope this is the start of a long relationship and I would recommend your company to anyone interested in leasing a vehicle.
Kerry Silva
Citroen C4 Cactus
When looking to buy or lease a new car it's always a bit of a worry stepping onto the car forecourt, as whilst it may be a few years since you last purchased or leased a car for the salesman you are in some cases an opportunity to make their quota. I therefore was a little nervous when I made the decision to lease a car rather than buy as not being a car nut I wasn't sure exactly what I needed apart from being an estate, economical, and comfortable to drive. I needn't be worried as from my first tentative steps on the forecourt with John Grose to look at what was on offer in my price range, to taking a few test drives right through to signing the deal on my new car I felt like a customer and not sales target. Josh from JG leasing listened to my requirements, allowed me time to consider and provided insight and guidance when needed. Signing contacts was so easy and before long I was picking up my new car. They say in business the best testament to good customer service is would you recommend to a friend in this case my answer is without question yes.
Mark Dyer
Audi A3 Cabrio
I’m very much enjoying my new Audi A3 Cabrio, which I have on personal lease through the friendly team at JGLeasing. They couldn’t have been more helpful and I would recommend them to anyone.
David Levy
BMW 1 Series
I ordered my new BMW 1 Series through JG leasing to use for business and pleasure. I chose personal contract hire for the flexibility it gives me and am very happy with my decision. The team at JGLeasing were friendly, efficient and made the experience easy and stress free.
Anthony Marcou
Audi A3 Saloon 1.6 Diesel Sport
JG Leasing have been a pleasure to deal with from start to finish. They have been patient and helpful while I considered my options and were very competitively priced. I have been over the moon with my car and the service I've received. The handover was thorough and quick and even better was well ahead of schedule! I would happily recommend JG Leasing to anyone who is considering leasing a vehicle.
Stef Wright
Porsche Panamera Hybrid
I tasked JG leasing with sourcing me a Porsche panamera hybrid following some unsuccessful trips to various dealers that either didn’t provide the correct type of service or couldn’t source what I needed in the timeframe I did. Josh Gooday provided absolutely fantastic service from start to finish and beyond, was tenacious in making the deal happen and provided we with a final product that was a better spec that I had originally outlined for a cheaper cost than the dealers could even get near to. Definitely use these guys again.
Mark Dolan

JGLeasing is a trading name of John Grose Group Ltd. Registered Office: Whapload Road, Lowestoft, Suffolk NR32 1NN Registered number 01491537. Authorised and regulated by the Financial Conduct Authority, reference number 311058. You can check this on the FCA’s website www.FCA.org.uk/register or by contacting the FCA on 0300 5008082. John Grose Group Ltd is a credit broker but not a lender. In the event a financial services complaint cannot be settled between us, you may refer to the Financial Ombudsman Service. This service is free to use. Their contact details are Financial Ombudsman Service, Exchange Tower, London E14 9SR; telephone 0800 0234567 or 0300 1239123; email complaint.info@financial-ombudsman.org.uk; and their website is www.financial-ombudsman.org.uk. In the event a non-financial services complaint cannot be settled between us, we recommend the National Conciliation Service as an organisation competent to deal with unresolved complaints. Their contact details are National Conciliation Service, 2 Allerton Road, Central Park, Rugby, CV23 0PA; telephone 01788 538317; email contact@nationalconciliationservice.co.uk. Additionally, as a member of the BVRLA - you are also able to refer any unresolved complaints for their investigation. Their contact details are: British Vehicle Rental and Leasing Association, River Lodge, Badminton Court, Amersham, HP7 0DD. Telephone; 01494 434747. Email: complaint@bvrla.co.uk

Disclaimer: All vehicle images and descriptions are for illustration and reference purposes only, all vehicle leases are subject to credit approval and subject to change at any time. E&OE.

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